For US med spas and aesthetic clinics

Med spa loyalty that runs next to your booking software

Launch your med spa's own rewards and feedback program without changing booking software. We typically configure it within 24 to 48 hours after receiving your details and train your front desk remotely. Monthly, no long-term commitment.

A 30-minute video call. Pricing is covered on the call.

LoyalsClub client app wallet showing a points balance at Healia Medical Center and a QR code valid across all participating businesses
Real screen from Healia Medical Center, a live clinic customer in Dubai.

The visit that decides it

The first visit is easy to win. The second one is the business.

A new client books, loves the result, and then life happens. Nobody on your team notices until the chair has been empty for three months.

Zenoti looked at its injectable and med spa cohorts and found that 37% of first rebooks are cancelled, against 4% once a patient has rebooked twice.

Source: Zenoti, Injectable patient retention

That is one software vendor's data for its own customers, not a rule for every spa. A rewards program doesn't fix it on its own. It gives your front desk a reason to talk about visit two, and a list of who hasn't come back.

How it works

Three moving parts, and your booking system isn't one of them

  1. 1

    You design the program

    Set how many points a client earns for what they spend, a joining bonus, and the rewards they can spend points on. Each reward has a points cost you choose.

  2. 2

    The client joins in the app

    Clients download the free LoyalsClub app and join your page. It's on the US App Store. That download is a real step, and the demo covers how your front desk can ask for it.

  3. 3

    Your front desk scans

    After a visit, staff scan the client's code on a phone and enter what they spent. Points land straight away. It's a separate scan, not an automatic sync with your booking software.

LoyalsClub staff scanner screen with a Scan QR button and the shift's scans, points issued and points redeemed
The staff scan: a separate step after the visit.

What you get

The parts that bring a client back for visit two

Points and rewards you design

Your earning rate, your rewards, your points costs. Points earned with you can only be spent with you.

A joining bonus

Give new members points the moment they join, so the first reward feels close.

Client referrals

A client invites a friend. When the friend makes a first purchase, both of them earn points.

Private feedback

After a visit, clients can rate it privately. A bad day reaches you first, while you can still put it right.

Who hasn't come back

Your client list shows each person's last visit as days ago, so slipping clients are easy to spot and call.

Push messages you send yourself

Tell members about a new reward with a push notification you write and send. Nothing goes out on a schedule.

Read this before the demo

What LoyalsClub is not

Not your booking system

Keep Vagaro, Boulevard, Mangomint or whatever you run. LoyalsClub doesn't read your appointments or send reminders. Visits and rewards are recorded with the staff scan.

Not a text-message tool

There are no SMS or automated campaigns. If that's the job you need done, your booking software or a messaging tool will do it better.

Not your own app

Your branded page lives in the shared LoyalsClub app. Clients can also browse other participating businesses and a shared offers feed. Your client list, spend and visit history stay private to you.

Rules on incentives for medical services vary by state. A safe place to start is rewards like skincare products or add-ons, not points tied to prescription treatments. Check your state's rules before you set rewards.

LoyalsClub client app home screen with a clinic points balance, business categories and a rewards feed from participating businesses
The shared client app: your page, plus other businesses' categories and offers. Prices shown in AED.

Already on Allē?

Keep it. Allē points belong to the patient's Allē account, not to your practice, and they go toward Allergan brands. Your own program rewards visits to you, on rewards you choose. The two can sit side by side.

Setup

Set up remotely, by the founder

Send us your services, your branding and the rewards you have in mind. We typically configure it within 24 to 48 hours after receiving your details, then train your front desk on a video call. Monthly, no long-term commitment.

Where it runs today

Our live clinic customers are in the UAE, including Healia Medical Center, a doctor-led aesthetic clinic in Dubai. We don't have US customers yet. If you're one of the first, the founder onboards you personally.

Questions US med spa owners ask

Does LoyalsClub replace Vagaro, Boulevard or Mangomint?

No. LoyalsClub runs next to your booking software and doesn't connect to it. Your team records visits and rewards with a separate scan on a phone after the appointment. Bookings, payments and reminders stay where they are.

Do my clients need to download an app?

Yes. Clients use the free LoyalsClub app, which is on the US App Store. Your branded page lives inside that shared app, and clients can also browse other participating businesses there. That download is the main friction, and we cover how front desks handle it on the demo.

How do points work at a med spa?

You set how many points a client earns for the amount they spend, and you create rewards that each cost a set number of points. Points are tied to your business, so a balance earned with you can never be spent at another business in the app. You can also add a joining bonus and referral points.

Does LoyalsClub send text messages or automated reminders?

No. There is no SMS and no automated or scheduled messaging. The owner can send a push notification to members by hand. Appointment reminders stay in your booking software.

How much does LoyalsClub cost in the US?

Pricing is covered on the demo call. It is a monthly subscription with no long-term commitment.

How long does setup take?

We typically configure your program within 24 to 48 hours after receiving your details, then train your front desk remotely on a video call. How fast you go live after that depends on your team.

Can I run my own rewards program alongside Allē?

Yes. Allē points belong to the patient's Allē account, not to your practice, and they go toward Allergan brands. A program of your own rewards visits to your clinic with rewards you choose, so the two do different jobs.

Do you have US customers?

Not yet. Our live clinic customers are in the UAE, including Healia Medical Center in Dubai. US med spas can book a remote demo now, and early US clinics are onboarded by the founder directly.

See it on a 30-minute call

Samvel, the founder, walks you through the owner portal, the client app and the staff scan, using your own services. No prepared pitch.

Book a demo call

A 30-minute video call. Pricing is covered on the call.